The information published on Zenvixnet (the "Site") is provided in good faith and is intended for general informational purposes only. By accessing or using the Site, the services we facilitate, or any communication channel we operate (phone, chat, email, SMS, or social media), you acknowledge and agree to the disclaimers set out below. If you do not agree, please discontinue use of the Site immediately.
1. General information disclaimer
Content on the Site — including plan details, pricing, channel lineups, advertised speeds, promotional bundles, equipment specifications, installation timelines, and coverage maps — is compiled from carrier-supplied data, public sources, and our internal records. While we make reasonable efforts to keep this information current and accurate, we make no representation or warranty, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information, product, or service referenced on the Site. Final terms, pricing, taxes, fees, and service availability are confirmed at the time of order by the underlying carrier and supersede anything stated on the Site.
2. Authorized retailer disclaimer
Zenvixnet is an independent, authorized retailer of residential internet, television, streaming, and bundled communications services. We are not the carrier, the network operator, or the manufacturer of any equipment or content delivered to you. Service is provided by the carrier and is subject to that carrier's terms of service, acceptable use policy, privacy policy, and any applicable tariff. References to carrier names, logos, plans, channel lineups, and trademarks remain the property of their respective owners and are used here for identification purposes only. Use of those marks does not imply endorsement of Zenvixnet by the carrier beyond our authorized-retailer relationship.
3. Pricing, speeds, and availability
- Pricing shown on the Site is typically promotional and may require autopay, paperless billing, a service bundle, a credit check, or a minimum term. Promotional pricing applies for a limited period; standard rates apply thereafter. Taxes, surcharges, regulatory recovery fees, and equipment charges are additional unless stated.
- Internet speeds are advertised "up to" the maximum supported by the plan and your installed equipment. Actual speeds vary based on Wi-Fi conditions, device capability, in-home wiring, network congestion, time of day, and the websites and services you use. We do not guarantee any specific throughput, latency, jitter, or uptime unless expressly stated in a written service-level agreement.
- Channel lineups, on-demand titles, and streaming app availability change frequently and vary by package, region, and licensing window. Sports blackouts, regional sports networks, and content rotations are determined by the content owners, not by Zenvixnet.
- Service availability is address-specific. Inclusion of a plan on the Site does not guarantee that it can be installed or activated at your location.
4. No professional advice
Nothing on the Site constitutes legal, financial, tax, accounting, technical, or professional advice tailored to your specific situation. The Site is not a substitute for advice from a qualified professional. You should not act or refrain from acting on the basis of any content found on the Site without first consulting an appropriate professional. Decisions you make based on information from the Site are made at your own risk.
5. Testimonials, reviews, and case studies
Testimonials, customer quotes, ratings, and case studies appearing on the Site reflect the personal experience of the individuals who provided them. Results and experiences are not typical and depend on many variables including location, equipment, household usage, and chosen plan. Where required by the FTC's Endorsement Guides, material connections between Zenvixnet and the endorser are disclosed.
6. Third-party content, links, and services
The Site may contain links to third-party websites, applications, advertisements, social media plug-ins, and embedded content (for example, YouTube videos, provider speed-test tools, or comparison widgets). These links are provided as a convenience. Zenvixnet does not control, endorse, or assume responsibility for the content, privacy practices, terms, accuracy, or availability of any third-party site or service. Your interactions with any third party are solely between you and that third party.
7. Advertising disclaimer
The Site contains advertising, sponsored placements, affiliate links, and content promoted through third-party advertising networks including, without limitation, Google Ads and Meta Ads (Facebook and Instagram). Some content is created or curated to support commercial relationships with carriers we are authorized to resell. We strive to clearly identify sponsored or affiliate content. For full details on how we earn revenue and how we work with these advertising platforms, please review our Advertising Disclosure.
8. Forward-looking statements
Any statements on the Site regarding future plans, technology rollouts, expanded coverage, upcoming carrier launches, or anticipated promotions are forward-looking and based on information available at the time of publication. Actual outcomes may differ materially. We have no obligation to update forward-looking statements.
9. Use-of-site disclaimer
The Site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses, malware, or other harmful components. You are responsible for implementing appropriate safeguards, including up-to-date antivirus software and secure backups.
10. Limitation of liability
To the maximum extent permitted by applicable law, Zenvixnet, its officers, directors, employees, contractors, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — arising from or related to your use of the Site, your reliance on any content, or your purchase, installation, or use of services discussed on the Site, even if we have been advised of the possibility of such damages.
11. External regulatory and consumer-protection resources
For complaints regarding telecommunications services, consumers may contact the Federal Communications Commission (FCC), the Federal Trade Commission (FTC), their state attorney general, or their state public utility commission. Zenvixnet cooperates fully with regulatory inquiries.
12. Changes to this disclaimer
We reserve the right to modify, supplement, or remove portions of this disclaimer at any time without prior notice. Changes are effective when posted to this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised disclaimer.
13. Contact
If you have any questions about this disclaimer, please contact us:
Email: info@zenvix.com
Phone: (888) 665-3707
Mail: Zenvixnet, 201 Burton DR, Cadiz, OH 43907